Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

There are two ways PlatinumTel collects informtion about site visitors:

1. For all site visitors, PlatinumTel gathers general site usage information, such as pages visited, duration on each page, frequency of visits, and the geographical location from which the request was initiated, among other analytical data that would help us improve our site performance and usability
2. For new and existing PlatinumTel subscribers (13 years of age or older) who wish to create an online account to manage their wireless service, PlatinumTel collects and stores personally identifiable information such as first and last name, address, email address, date of birth, gender, and credit card information in encrypted and secure format. This information is used to identify the subscriber and allow them to manage their account securely. Though PlatinumTel protects user information with encryption and security infrasturcture, the user is responsible for maintaining confidentiality of their account login information. Unauthorized access resulting from a user's neglect to protect their information is the sole responsibility of the user.

The Way We Use Information

We use non-identifying and aggregate information to better design our website and improve navigation and content.

We never use or share the personally identifiable information provided to us online in ways unrelated to providing new and existing subscribers access to manage their wireless services online. Subscribers are able to opt-out or cancel online account by contacting PlatinumTel's customer service at 866-225-5631.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Legal Disclosure

We will not release any information about our visitors unless required by law to do so.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at (866)225-5631 or send us an email at privacy09[at]ptel[dot]com

Last update 02/16/2010.