Customer Help and Support - PlatinumTel

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Customer Support and Resources

Phone Settings

Are you bringing your own device to PTEL Mobile? Get the data & MMS settings here.

Got Questions?

Here are some quickly-accessible answers to some of the most common questions posed by our dear subscribers.

How Do I...

Quick & simple tips on setting up voicemail, topping-up, and checking your balance.

Find A Store

Looking for a place to buy PTEL airtime or prepaid cell phone? Find it here

Contact PTel

Send us an e-mail, or even better yet, get our digits and give us a ring. Live operators would love to help you out.

Mobile Content

Get the low-down on how to download ringtones, wallpapers, and games onto your PTEL cell phone.

Coverage

Find out whether our service is available in your area through our online coverage tool.

TWITTER UPDATES

@disasterbk will run it up the chain. How much data?
@rashore working on it.
Win a FREE iPhone 5 plus 6 months of our $50 Unlimited Everything service! Enter here BY TODAY: http://t.co/5Qc5dE7mIh

Who we are

We are a pioneer and innovator in prepaid wireless. Our goal is provide you with affordable wireless service and class-leading customer service.

Over the years we've come up with some great ideas, like being the first provider to offer a $10 top-up option and the first provider to give you the ability to top-up online...yep that was all us.

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment

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